Delivery Information
At Proslat Store, we understand that once you’ve chosen the perfect organization solutions for your garage or workshop, you’re eager to get started on transforming your space. That’s why we’ve streamlined our delivery process to be as efficient and reliable as our products. Whether you’re a DIY enthusiast in the heart of Texas or a professional contractor setting up a new workshop overseas, we ensure your Proslat products reach you safely and promptly.
Quick Summary: Order processing takes 1-2 business days. We offer two shipping options to suit your needs and budget, delivering to most regions worldwide (excluding some Asian and remote areas).
Shipping Options & Timelines
1. Standard Shipping
Ideal for when you need your items a bit faster, our Standard Shipping option ensures your order is delivered efficiently using trusted carriers like DHL or FedEx.
- Carrier: DHL or FedEx
- Cost: $12.95 (flat rate)
- Delivery Time: 10-15 business days after shipment
This option is perfect for those who are ready to dive into their project and want the assurance of tracked, expedited service. You’ll receive tracking information once your order ships, so you can monitor its journey right to your doorstep.
2. Free Shipping
For orders of $50 or more, we offer Free Shipping as our thank you for choosing Proslat. We believe in providing unbeatable value, and that includes saving you money on delivery.
- Carrier: EMS
- Cost: Free (on orders of $50+)
- Delivery Time: 15-25 business days after shipment
While this method may take a little longer, it’s a cost-effective way to receive the same high-quality products. It’s especially popular for larger orders where you’re stocking up on multiple items for a complete garage overhaul.
Order Processing
Before your order ships, our team carefully checks and packs each item with the same attention to detail that goes into crafting our products. Order processing typically takes 1-2 business days. Please note that this does not include weekends or holidays. Once your order is processed and leaves our warehouse in El Paso, Texas, the shipping timelines above begin.
Shipping Destinations
We are proud to ship worldwide, bringing Proslat organization solutions to garages and workshops across the globe. However, due to logistical constraints, we are currently unable to deliver to some Asian countries and remote regions. During checkout, if your address is eligible, the shipping options will be displayed. If you have any questions about delivery to your specific location, don’t hesitate to contact our customer service team.
What to Expect After You Order
- Order Confirmation: You’ll receive an email confirmation immediately after placing your order.
- Processing Update: We’ll notify you once your order is being prepared for shipment.
- Shipment Notification: When your order ships, we’ll send you a notification with tracking information (for Standard Shipping) or shipment details (for Free Shipping).
- Delivery: Your Proslat products will arrive securely packaged, ready for you to install and enjoy.
Need to Make a Return?
We stand behind the quality of our products. If for any reason you are not completely satisfied, you have 15 days from the date you receive your order to initiate a return. Please visit our Returns & Refunds page for detailed instructions or contact us at [email protected].
Pro Tip: To ensure a smooth delivery process, please double-check your shipping address during checkout. Accurate address information helps prevent delays and ensures your Proslat solutions arrive without a hitch.
Thank you for choosing Proslat Store. We’re not just delivering products; we’re delivering the tools to create a more organized, efficient, and inspiring space. Happy organizing!
The Proslat Store Team
Transforming garages and workshops, one delivery at a time.