FAQ

We provide comprehensive garage and workshop organization solutions including:

• Aluminum, PVC, and PROCORE Slatwall systems
• Fusion PLUS Cabinets and storage solutions
• CORE Toolboxes and workshop equipment
• Garage Gator Ceiling Lifts and ProRack systems
• Lynk Lighting and floor tiles
• Various accessories including Classic Silver and STEALTH lines

Absolutely! Our PROCORE PLUS and Fusion PLUS lines are specifically designed to meet the demands of professional contractors and serious DIY enthusiasts. We use industrial-grade materials that withstand heavy use while maintaining a premium appearance.

While we specialize in modular systems that can be configured to fit most spaces, our products are designed with versatility in mind. The slatwall systems and cabinet combinations can be adapted to various garage and workshop layouts. For specific configuration questions, please contact our customer service team.

Order processing typically takes 1-2 business days (excluding weekends and holidays) before your order ships from our warehouse in El Paso, Texas.

We offer two shipping methods:

• Standard Shipping: $12.95 flat rate via DHL or FedEx – 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS – 15-25 business days after shipment

Yes, we ship worldwide to most regions! However, we’re currently unable to deliver to some Asian countries and remote regions due to logistical constraints. During checkout, available shipping options will be displayed based on your location.

For Standard Shipping orders, you’ll receive tracking information via email once your order ships. For Free Shipping orders, we’ll provide shipment details. You can monitor your package’s journey directly with the carrier.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

No hidden fees! The price you see is what you pay, plus applicable shipping costs unless you qualify for free shipping on orders over $50. All taxes and duties are included in the displayed prices.

While we don’t have a formal volume discount program, our free shipping on orders over $50 provides significant savings on larger purchases. For commercial or contractor-sized orders, please contact us directly for potential pricing options.

We stand behind our products! If you’re not completely satisfied, you have 15 days from the date you receive your order to initiate a return. Products must be in original condition and packaging.

Please visit our Returns & Refunds page for detailed instructions or contact us directly at [email protected]. Our team will guide you through the process and provide return authorization if applicable.

No restocking fees apply for returns initiated within the 15-day window, provided items are returned in original condition. Return shipping costs are the responsibility of the customer unless the return is due to our error or defective products.

Most of our products are designed for DIY installation with clear instructions included. Our modular systems are particularly user-friendly. For complex installations like ceiling lifts, we recommend consulting installation guides carefully or seeking professional assistance if you’re unsure.

Contact us immediately at [email protected] if you receive damaged items or are missing components. We’ll quickly resolve the issue by sending replacements or missing parts at no additional cost.

Yes! All products come with comprehensive installation instructions. For additional support, our customer service team can provide guidance on installation questions and best practices for optimizing your garage or workshop space.