Privacy Policy

At Proslat Store, we are committed to protecting your privacy with the same dedication and reliability that defines our premium garage organization solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homeimprovestores.com and make purchases from our global store.

1. Information We Collect

We collect information that helps us provide you with exceptional service and secure transactions:

Personal Information

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, shipping preferences
• Billing Information: Payment details processed through secure gateways
• Account Information: Username, password (encrypted), purchase history

Technical Information

• Device Data: IP address, browser type, operating system
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location for currency and shipping calculations

2. How We Use Your Information

Your information helps us create the seamless, professional experience you expect from Proslat Store:

• Order Processing: To process and fulfill your purchases of our garage organization systems
• Customer Service: To provide support and respond to your inquiries
• Website Improvement: To enhance your shopping experience and optimize our product offerings
• Security: To protect against fraud and unauthorized transactions
• Marketing Communications: To send relevant product updates and promotions (with your consent)
• International Operations: To handle currency conversion and international shipping

3. Data Sharing and Disclosure

We treat your data with the same confidentiality we apply to our professional-grade products:

• Service Providers: We share necessary information with trusted partners for payment processing, shipping, and website operations
• Legal Compliance: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of merger or acquisition, customer information may be transferred
• International Transfers: As a global company, data may be processed outside your country of residence

We never sell your personal information to third parties.

4. Data Storage and Security

Just as our PROCORE PLUS slatwall systems provide industrial-strength storage, we implement enterprise-level security measures:

• Encryption: SSL encryption across our entire website
• PCI Compliance: Our payment processing meets PCI-DSS standards
• Secure Storage: Data stored on protected servers with limited access
• Tokenization: Payment information is tokenized for additional security
• Regular Audits: We conduct frequent security assessments and updates

Important: We never store complete payment details on our servers. All sensitive financial information is processed through certified payment gateways.

5. Your Rights and Choices

You have control over your personal information, including:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service
• Restriction: Limit how we use your personal information

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure checkout
• Analytical Cookies: Help us understand how customers use our site
• Marketing Cookies: Enable personalized advertising (with your consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. Note that disabling some cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers.

8. Children’s Privacy

Our products and services are intended for adults and professional users. We do not knowingly collect information from children under 16. If you believe we have collected information from a child, please contact us immediately.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Information

At Proslat Store, we believe that transforming your garage should be exciting and secure – and that extends to how we handle your personal information. Shop with confidence knowing your privacy is protected with the same reliability as our premium organization systems.